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Terms & Conditions

Terms and Conditions for Orevah Premium Home Decor Website

Last Updated: January 2025

By accessing and using the Orevah website, you agree to the following Terms and Conditions.

Website Usage Terms

We collect information that you provide directly to us, as well as information automatically collected when you interact with our website. This helps us provide you with a better shopping experience and improve our services

Eligibility

You must be at 18 years old to make purchases on our website. By placing an order, you confirm that you are legally capable of entering into binding contracts.

Account Responsibilities

You are responsible for maintaining the confidentially of your account credentials You are responsible for all activities that occur under your account.

Prohibited Activities

Using ore website for any unlawful purpose
Attempting to gain unauthorized access to our system
Reproducing, duplicating or exploring any portion of our website without permission

Product Information

Product Images

We strive to display product colors and images as accurately as possible. However, actual colors may vary slightly due to monitor settings and the handcrafted nature of our products Dimensions and specincations

Dimensions and Specifications

All product dimensions and specifications are approximate. Minor vanations may occur due to the handmade manufacturing process.

Availability

All products are subject to availability. We reserve the right to discontinue any product at any time, In case of Unavailability after order placement, we will notify you promptly and offer a full refund,

Pricing

All prices are listed in Indian Rupees (NR) and lociude applicable taxes
We reserve the right to change prices without pror notice
Pricing errors will be corrected, and you will have the option to cancel your order
Note: Each product is handcrafted by skilled artisans. Slight variations in color, textures, and finish are natural.

Shipping & Payments

Shipping Terms

Free Shipping

Available on orders above 1999

Delivery Time

3-7 business days within India

Shipping Locations

We currently ship within India only

Risk of Loss

All items purchased pass to you upon delivery to the shipping carrier

Payment Methods

We accept the following payment methods.

Credits & Debit Cards

Net Banking

UPI Payments

Cash on Ddelivery

Payment Security

All payment transactions are processed through secure payment gateways. We do not store your complete credit card information on our servers.

Order Confirmation

You will receive an order confirmation email once your payment is successfully processed. This email does not constitute acceptance of your order but confirms that we have received it.

Intellectual Property

Copyright

All content on this website including text graphics logos images and software is the property of Orevah.

Trademarks

“Orevah” and our logo are registered trademarks. You may not use these trademarks without our prior written consent

Design Rights

All product designs are original creations or licensed designs. Unauthorized reproduction or imitation of our designs is strictly prohibited.

User-Generated Content

By submitting reviews, photos, or other content to our website, you grant Orevah a non-exclusive, royalty-free license to use, reproduce, and display such content for marketing and promotional purposes

Order Cancellation

Customer Cancellation

You may cancel your order within 24 hours of placement without any charges
To cancel, contact our support team at support@orevah.com
Cancellations after shipment may incur return shipping charges

Orevah's Right to Cancel

We reserve the right to cancel any order in the following circumstances:

Product unavailability or discontinuation
Pricing or product description errors
Suspected fraudulent transactions
Inability to verify customer information

In case of cancellation, refunds will be processed within 5-7 business days to the original payment method. You will receive a confirmation email once the refund is initiated

Limitation of Liability

Disclaimer of Warranties

Our website and products are provided “as is” without any warranties, express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free from viruses.

Liability Cap

To the maximum extent permitted by law, Orevah’s total liability for any claims arising from your use of our website or products shall not exceed the amount you paid for the product in question

We shall not be liable for
Indirect, incidental, or consequential damages
Loss of profits, revenue or data
Business interruption or loss of goodwill

Exceptions

Nothing in these terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Assumption of Risk

You acknowledge that you use our website and purchase our products at your own risk and that you are solely responsible for any damage to your computer system or loss of data.

Legal Jurisdiction

Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan

Dispute Resolution

In the event of any dispute, we encourage you to contact us first to seek an amicable resolution:
Step 1: Contact our support team at support@orevah.com
Step 2: We will attempt to resolve the issue within 15 business days
Step 3: If unresolved, you may pursue legal remedies as per Indian law

International Users

If you access our website from outside India, vou are responsible for compliance with local laws. 

Severability

If any provision of these terms is found to be invalid or unenforceable the remaining provisions shall continue in full force and effect.

Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

Questions About Our Team

If you have any questions or concerns about these Terms & Conditions, Please contact us

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